SERVICE INFORMATION
In order to serve our costumers faster and to always make up running there extremely important investment onyx Solutions offer a very important solution for the AMC contract.
- Monthly annual preventative maintenance visits per equipment are included with each contract Contract customers receive priority over all other service calls.
- Our response time is guaranteed within 24 hours. (Working days)
- For one low annual fee, service contracts cover all labor, mileage (if on site), excluding plotter head, Motherboard, spare parts, etc.
- Multiple equipment discounts are available In case of major breakdowns, facility to use our studio services on priority basis absolutely free.
- No unexpected repair bills to add to your budget during the year.
- Peace of mind that your CAD equipment will provide the maximum benefits with a minimum of downtime.
- We also offer consultancy service for other Garment CAD/CAM Systems including software and hardware products.
In our extreme services we had also added a service for providing Plotter paper rolls at a really very competitive Price.
After investing a huge amount in the CAD Plotter you of course require a best plotting result from the plotters in order to obtain that, Plotter PAPER plays a very important roll , we have observe that sometimes to negate the Cost of the paper costumers tend to purchase plotter rolls from some local vendors which do supply the paper At some cost difference but the quality of the winding & variation in core diameter which leads to poor Plotting quality of your plotter by not joining the breaking lines properly etc.
By taking good care of all the above aspects we offer a wide range of Plotter Paper which is specially designed for the Plotter Machines and are been rewinded on the special automatic high technology machines which Provides a very accurate winding of paper and result a very accurate plotting quality too.